Step-by-Step Ordering System for WooCommerce
Policy, Terms and Conditions
1. Plugin Description and Licensing:
Step-by-Step Ordering System for WooCommerce is an addon product that works in conjunction with the WooCommerce system for WordPress. This plugin is created and owned by The Dream Builders Company, and not owned or or operated by WooCommerce. All extensions, unless otherwise stated, are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) version 2.0 or later.
Plugins sold and distributed by The Dream Builders Company are done so in the hope that they will be useful, however, we are not responsible for your personal success or fitness of use of the product. We offer a strong support system and will do our utmost to offer you help, guidelines and suggestions, and we warranty our work to ensure our code is well written and functions to the best of its ability.
The Step-by-Step Ordering System for WooCommerce has been tested with a number of WordPress themes, including a standard clean install of WordPress, standard WordPress themes, standard WooCommerce themes, WooCommerce Storefront, and a number of themes from the WordPress Repository. This plug-in is designed to be compatible with any themes that support WooCommerce functionality.
Because the number and variety of plugins is vast and wide, we cannot guarantee the plugin will function with all third-party plugins and themes of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using the The Step-by-Step Ordering System. Should conflicts occur with third-party software, we may provide support at our discretion as we are ready, willing or able to do so.
We do our utmost to offer only the best products possible. However, as with any software application, the Step-by-Step Ordering System for WooCommerce is utilized and/or sold “as is” and without guaranteed warranty, meaning the product may not function exactly as you would like, or that it will be completely compatible with all third-party components and plugins. Support for the Step-by-Step Ordering System for WooCommerce is sold and distributed by The Dream Builders Company is only available for those who have an active, paid premium extension license. For those of you who choose to use the fully functional light version of the plugin, we offer online documentation and support info directly in the plugin settings and on our website at https://stepbystepsys.com
Support and updates are granted for one year after the original purchase based on the license you have purchased. After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.
Support and updates for the Step-by-Step Ordering System for WooCommerce will be provided as long as the plugin is actively in development. Should any one of the following occur, The Dream Builders Company will no longer be responsible for providing support for the Step-by-Step Ordering System:
- The Step-by-Step Ordering System is no longer actively developed as a viable product under The Dream Builders Company.
- The Dream Builders Company (or any parent company) is purchased or bought out by another company.
- WordPress is no longer actively developed.
While we attempt to provide the best support possible for our plugins, The Dream Builders Company cannot and does not guarantee that any particular support query can, or will be answered to the exact extent, or within a timeframe that the inquirer is completely satisfied.
5. Automatic Updates:
Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available for the Step-by-Step Ordering System for WooCommerce and will continue to be available as long as the license key generated from the purchase is valid and active. The plugin will provide you with a notice that an update is available when present. As with all plugins, make sure you backup all your site before implementing new installs. The light version of the plugin will also present you with updates (when available).
6. Plugin Delivery:
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link. Should you not receive an email containing your information, you can contact us directly through our website.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be restricted and/or discontinued until such time as the license key is renewed. All customers are given 30-day notice to renew prior to expiration date.
All plugins are property of The Dream Builders Company. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited. Our plugin is provided “as is.” We are not liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.
8. Website & Plugin Content:
All content found on this site and throughout the plugin including images, documentation, support queries and any other information is property of The Dream Builders Company and may not be copied, distributed or redistributed without permission or consent.
9. Price Changes:
The Dream Builders Company reserves the right to modify, change, cancel or upgrade a plugin subscription and/or license key without prior notice or consent. Prices of all products are subject to change without prior notice or consent.
10. Refund Policy:
At the Dream Builders Company, we firmly believe in and stand behind our product 100%, but we understand that with software or applications of any kind, they may not work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the system unusable, we will consider offering a refund. Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 30 days of the purchase of the plugin.
- Before purchasing the Step-by-Step Systems product, you participated in our Step By Step Systems 14-Day Free Trial. The Free Trial helps to determine if our software is compatible with your website and meets your development needs.
- Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- Please Note: NO refunds will be granted after the first 30 days of the original purchase whatsoever.
- Please Note: A $50.00 Cancellation-of-Service Fee MAY apply, and will be deducted from the original purchase, if the level of customer support exceeds normal work set-up parameters.
- Please Note: Issues caused by 3rd party plugins, themes or other software will NOT provide grounds for a refund.
- Please Note: If requesting a refund, customer must first deactivate their Step-by-Step plugin installation(s) and deactivate the associated license(s) in the Step-by-Step settings.
The Dream Builders Company and/or The Step-by-Step Ordering System for WooCommerce may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional emails or information related to updates, promotions, or news. We will never sell or release your information to any third party vendors. You may opt out of these emails at any time without penalty.
12. License Agreement:
By purchasing our product(s), you indicate and consent that you have read and agree to the Terms & Conditions listed and detailed on this page. We reserve the right to change or modify the current Terms and Conditions without prior notice or consent.
If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.